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otiz69's Avatar
otiz69
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Join Date: May 2012
Posts: 4
# 1 ZEN purchase issue.
05-20-2012, 07:41 AM
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Recently I Posted Something About A Bug... And No Reply.. It Is Very Frustrating!!!

And Now I Encountered A Problem Twice!!!
First Was I Purchased 150 Zen Using Boku! And It Says That The Payment Was Successful! And I Didn't Receive Any Zen...

Now I Purchased Again For The Second ****** Time!
Now Its 300zen! I Didn't Mind The First Error , I Thought It Was A Bug Or Something But I Happened

I Want This Case Be Solved And I Want My Zen If Not My Money Back!...
What Happened Was Very Frustrating.. Damn It.. Reply Asap!...

Last edited by lewstelamon01; 05-20-2012 at 08:44 AM.
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lewstelamon01
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Posts: 2,143
# 2
05-20-2012, 08:43 AM
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Send in a billing support ticket. This isn't even a tech support issue.

http://support.perfectworld.com/app/ask

Moving to Cash Shop Huddle forum.

Also changed the title of your thread for clarity and edited your post for content. Frustrated or not, you still agree to abide by the Forum Rules of Conduct when you post here.

All I do is mod the forums. I try to answer and deal with things but yeah the hamster upstairs needs to sleep. Don't poke the bear.


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otiz69
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# 3 :)
05-22-2012, 10:53 AM
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kk sorry for my misconduct. I am willing to wait just to solve this kind of problem. its been 2days already. If I don't receive any email by the 4thday... I WILL POST again with anger.. or worse.. It may sound like a threat but it is just to fasten the process of solving this kind of problem..
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lewstelamon01
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# 4
05-22-2012, 01:54 PM
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Unfortunately, angry or not you won't get anywhere spamming the boards with posts.

All I do is mod the forums. I try to answer and deal with things but yeah the hamster upstairs needs to sleep. Don't poke the bear.


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meowmix2
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# 5
06-18-2012, 05:37 AM
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its been 4 or 5 months now that i cant purches ZEN im missing out on fashion and want tobuy storeage im running out of room need more space i havent been playing any of the other PWE franchise games that i play due to this peoblem..im not enjoying this at all
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rasershadow - Poseidon
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# 6
06-22-2012, 08:30 AM
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did you remember to transfer it to your character on a server and game?? just a thought
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